Category: Modernization
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- Modernization
- 7 min
Owning the Relationship: Why Data, Not Deposits, Will Define Banking Primacy
Bank–customer relationships are shifting as other ecosystems capture more signals. This blog explores how real-time data, not deposits alone, is increasingly shaping relevance.
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Gary Singh
President, North America
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- Modernization
- 4 min
Why Modern Banking Requires Unified Customer Communication
Customer communication in banking is no longer a CX layer. This blog explores why issuers must treat communication as platform infrastructure—and how real-time execution changes outcomes.
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- Modernization
- 5 min
The Mid-tier Banking Moment: Winning with Trust and Technology
Mid-tier banks have always been pillars of trust in their communities. With modern, configurable technology, that trust can now scale into lasting growth.
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Gary Singh
President, North America
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- Modernization
- 2 min
The Case for Configurability in Card Programs
Why hard-coded card logic slows launches, raises costs, and limits experimentation—and how configurable, governed product design changes how card programs are built and scaled.
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- Modernization
- 6 min
When Platforms Become Strategy: The Boardroom Imperative for Banks
Banking platforms are now business strategy. Learn why modern infrastructure is a boardroom imperative for competitive advantage.
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Gary Singh
President, North America
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- Modernization
- 6 min
From Cloud Migration to Cloud Transformation: What Banks Are Missing
Banks' cloud migrations deliver minimal value. Learn why lift-and-shift fails and what true transformation requires.
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Gary Singh
President, North America
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- Cards & Payments
- 4 min
Transaction-Level Personalization: The End of Credit Card Commoditization
How transaction-level personalization can help card issuers escape commoditization and win customer loyalty.
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Gary Singh
President, North America
