Tachyon Suite admin panel for your
internal teams

Configure products, support customers, launch promos, build dashboards and manage all your banking operations, compliance and customer
service needs

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Backoffice features and benefits

Tachyon Suite comes pre-equipped with a comprehensive secure backoffice comprising

Control Center — Product configuration and management

  • A WYSIWYG interface to set policies and program definition of credit card, debit cards, wallet, loan and prepaid programs
  • Manage and configure networks, BINs and card vendors
  • Manage and configure policies, rules and configuration for our Switch, ACS and FRM
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Marketing Center — Promotions and customer engagement

  • Send promos and marketing content over text, WhatsApp, email, push notifications, in-app banners and call-outs to your customers
  • Powerful targeting by saved audience segments, demographics, behavior, transaction patterns and more

Power Center — Real-time business analytics

  • Build your own graphs, run queries, slice and dice user data, transactions and events
  • Zeta offers a dedicated BI team available 24/7 to help you build reports and dashboards and gain the insights needed to drive your decisions
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Customer Service Center — Respond to customer queries

  • Single window detailed view of customers, accounts and transactions
  • Integrate into a CRM of your choice for easy customer support

Notification Center — Manage event notifications

  • Dynamically configure text, WhatsApp, push messages and emails for hundreds of events
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Tachyon
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Report Center — Periodic preconfigured report generation

  • Preconfigure report templates to be generated daily, weekly, monthly, quarterly, annually or at custom intervals
  • Reports can be automatically emailed, uploaded to an SFTP location or viewed through a browser

Offer digital native, modern banking products on Zeta Tachyon

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