Zeta’s Backoffice
Admin Panel

Configure products and policies, support customers, launch promos, build dashboards, view analytics, and manage all your banking operations from a single unified portal

Features and Benefits

All Zeta products come pre-equipped with a comprehensive and secure backoffice with a single consistent view to manage configurations and your customers

Control Center - Configure and manage Products

  • Use a WYSIWYG interface to set policies and program definition of credit card, debit cards, wallet, loan and prepaid programs
  • Manage and configure networks, BINs and card vendors
  • Manage and configure policies, rules and configuration for our Switch, Access Control Server and Fraud Risk Management

Marketing Center - Run Promotions and drive customer engagement

  • Communicate promotions and marketing content over email, text, WhatsApp, push notifications, in-app banners and call-outs to your customers
  • Utilize powerful targeting by saved audience segments, demographics, behavior, transaction patterns and more

Power Center - Access real-time business analytics

  • Build your own graphs, run queries, slice and dice user data, transactions and events
  • Leverage our dedicated BI team available 24/7 to help you build reports and dashboards and gain the insights needed to drive your decisions

Customer Service Center - Respond to customer queries

  • View information about your customers, accounts and transactions in a single place
  • Integrate into a CRM of your choice for easy customer support

Notification Center - Manage event notifications

  • Dynamically configure email, text, WhatsApp, and push messages for hundreds of events

Report Center - Generate periodic preconfigured reports

  • Pre-configure report templates to be generated daily, weekly, monthly, quarterly, annually or at custom intervals
  • Automatically email, upload to SFTP or view reports in a browser

Risk Center — Monitor and avert risky transactions

  • Configure alerts, monitor and take automated actions including block/alert on potentially risky transactions and payments
  • Monitor patterns for risky transactions and catch them early using our advanced dashboard and rich analytics tools

Launch Next-Gen Retail Banking with Zeta’s Omni Stack