Category: AI in Banking
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- AI in Banking
- 4 min
Path to Value with Elena: A Roadmap for Card Issuers
Learn how card issuers can implement Elena AI to automate 50-80% of customer support contacts and reduce costs with this strategic implementation roadmap.
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Salil Ravindran
Product Marketing at Zeta
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- AI in Banking
- 4 min
How Elena Earns Customer Trust in AI
Discover how Zeta's AI platform Elena builds customer trust through accuracy, security, and personalization while improving operational efficiency.
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Rahul Bagati
Head of Marketing and Partnerships, US.
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- AI in Banking
- 6 min
Next-Gen Card Support is Intelligent, Personalized and Conversational
Elena transforms customer support with intelligent, conversational AI that instantly resolves queries, maintains context, and seamlessly escalates complex issues—all with banking-grade security and compliance.
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Salil Ravindran
Product Marketing at Zeta
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- AI in Banking
- 3 min
Announcing Elena: Advanced Conversational AI for Cards
Elena, an advanced Conversational AI platform with banking-grade security, integrates with Zeta's next-gen processing platform Tachyon to help issuers launch intelligent card assistants for personalized support.
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- AI in Banking
- 5 min
Decoding the US Regulatory Landscape for AI Adoption in Banking
As AI continues to reshape banking, regulatory themes like data privacy, transparency, and ethical frameworks are evolving to create guardrails for its adoption.
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Karla Booe
Chief Compliance Officer, Zeta
