Zeta Managed Services

Zeta’s Managed Services arm can help you launch and manage your card programs on a turnkey basis. Our team has several decades of experience in designing, building, marketing, growing and managing retail portfolios with a high return-on-assets and low cost-to-income ratio. We can help with any or all of the following:

Product Strategy

Create profit & loss and budgeting models
Develop pricing and fee schedule
Develop Credit and Underwriting Policy

Mobile App Development

Bespoke software development

Operations

Manage application fulfilment, card creation and dispatch
Run E2E settlement, reconciliation and exception management
Statement Generation and Mailing

Managed Compliance

Adherence to Card act, Reg Z, Reg B, BSA / AML, Reg E and other relevant legislations
End-to-end monitoring of operations for continued compliance
Submission of required statutory reports to regulators
Outsourced Chief Compliance Officer function

Customer Support

Omnichannel (voice / chat / email) customer support
End-to-end dispute management

Collections

Collection strategy and policies
Compliant collection outsourcing

Fraud and Risk Monitoring

Fraud Strategy Definition
Fraud Engine Config
Fraud Monitoring
Fraud Investigation and Case Management
Fraud Reports

Analytics

BI and Reporting

Launch Next-Gen Retail Banking with Zeta’s Omni Stack

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